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nala

The National Association of Lash Artists

Professional Guidelines

As a NALA certified training facility, we abide by a strict Code of Ethics, Proffesional Guidelines & Decontamination Guide.

  • A professional lash artist is anyone applying individual or volume eyelash extensions with the use of professional-grade adhesive (cyanoacrylate-based adhesive).

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  • Professional lash artists never apply lash extensions or perform any treatment on a client without written consent and/or a completed waiver form.

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  • Professional last artists must always follow the manufacturers guidelines for professional adhesive. 

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  • Professional lash artists will use a specially formulated, professional remover gel to slowly and gently remove lash extensions without causing any damage to the natural lashes or eyes.

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  • Professional lash artists shall only use products sold by reputable companies. Such companies can provide a MSDS report. All ingredients must meet Government Health Standards.

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  • Professional lash artists shall comply with all provincial/state/country and federal laws regarding aesthetic services and eyelash treatments.

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  • Professional lash artists always refer clients to an ophthalmologist, optometrist, or doctor in the event of eye or skin irritation and never give medical advice or make a diagnosis.

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  • Professional lash artists never perform treatments on a client that shows signs of eye or skin irritation. Clients must be symptom free for a minimum of two weeks before performing any treatment.

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  • Professional lash artists never perform treatments on a client that has been proven to be allergic to professional lash products.

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  • Professional lash artists always keep their treatment area clinically clean for the safety of their clients, their staff and themselves.

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  • Professional lash artists do not allow animals in their treatment room.

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  • Professional lash artists do not allow young children in their treatment facility.

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  • Professional lash artists always disinfect their tools and treatment area between each client.

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  • Professional lash artists do not apply lashes directly from the lash container. Extensions must be removed from the sterile lash tray or lash container and placed on a clean lash mat or similar platform. Unused extensions must be discarded.​

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  • Professional lash artists do not use Glass Bead Sterilisers, UV Sterilisers, Alcohol Wipes, Regular Strength Barbicide, Sanitising Wipes or Acetone to disinfect their application tools.

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  • Professional lash artists use only Medium to High Level Chemical Solution disinfectant on reusable tools, as per The NALA Decontamination Guide.

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  • Professional lash artists never work on other artists work. A professional lash artist is unable to give a thorough consultation without examining the client’s natural lashes for contraindications. Any existing extensions must be removed in order to accurately assess your client’s natural lashes. Exceptions include: 1) The client is a patron of the same studio where all staff are trained to follow similar procedures and use the same products. All client history details must be available. 2) The client has been personally referred by another lash artist and all history details have been shared including original consultation details.

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  • Professional lash artists never comment negatively on another artists work.

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  • Professional lash artists do not discuss their client’s personal details with other clients or other members of staff.

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  • Professional lash artists willingly mentor apprentices and newly certified lash artists. 

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  • Professional lash artists know their value and set their prices according to their local market value. 

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  • Professional lash artists always present themselves and their business in a respectable manner.

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